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Less admin. More patients. Zero lost referrals.

AI-powered document processing. Clinician triage from any device. Automatic patient and referrer updates. No referral falls through the cracks.

Privacy Compliant

Built to Australian Privacy Principles standards with encrypted data.

100% Australian

Built in Australia for Australian practices. All data hosted locally.

Built by Clinicians

Designed by physicians and practice staff who understand your workflow.

2-Month Free Trial

Try the full platform risk-free. Pay by card or direct debit.

Reduce admin time

Streamlined referrals

Our referral management system allows you and your staff to get back to what you do best - looking after your patients.

Patient focused
Keep your patients informed about their referral, reducing inbound phone calls to chase its progress.
Enhanced referrer relationships
Your referrers know you've got the referral, and can trust that it is being attended to.
Reduces clinical risk
All your referrals are tracked throughout the referral process, so you can ensure everyone is seen in a clinically appropriate timeframe.
Stream dashboard showing referral overview and quick actions

How it works

From document to appointment

Stream automates your referral workflow with intelligent document processing and configurable triggers that keep everyone informed.

1

Receive & Classify

Documents arrive via fax, email, or upload. AI reads, classifies, and extracts patient data automatically.

  • Multi-channel intake (fax, email, upload)
  • AI-powered document classification
  • Automatic patient matching
  • Document flags trigger workflows
2

Triage & Route

Clinicians review and triage from any device. Configurable options trigger specific actions and tasks.

  • Mobile-friendly triage interface
  • Configurable triage options
  • Auto-create tasks from triage decisions
  • Triggered workflow automations
3

Book & Communicate

Staff manage appointments and tasks. Patients complete forms online. Everyone stays informed.

  • Appointment tracking with due dates
  • Online patient forms & consent
  • Automatic SMS to patients
  • Referrer status updates

Built-in Task Management

Stream includes a complete task management system. Triage decisions and document flags can automatically create tasks for your team, ensuring nothing falls through the cracks. Track overdue items, assign to staff, and maintain full visibility of your practice's workload.

Everything you need

Built for specialist practices

Reduce admin burden, eliminate lost referrals, and keep patients and referrers informed at every step.

AI Document Processing
Our AI reads incoming documents, extracts patient details, identifies document type, and matches to existing records automatically.
Multi-Channel Intake
Receive documents via dedicated fax numbers, email forwarding, or manual upload. All common formats accepted.
Configurable Triage
Define your own triage categories with timeframes. Each option can trigger specific workflows and automatic task creation.
Task Management
Built-in task system tracks work across your practice. Tasks auto-create from triage decisions, document flags, and workflow triggers.
Mobile Friendly
Clinicians can review documents and triage referrals from any device. Push notifications alert them to new items.
Appointment Tracking
Clear due dates for every referral. Staff see exactly when appointments need to be booked to meet clinical timeframes.
Online Patient Forms
Create custom registration forms, medical history questionnaires, policies, and consent forms. Patients complete and sign electronically before their appointment.
Patient SMS
Automatic SMS notifications keep patients informed about their referral status, reducing inbound phone calls.
Referrer Updates
Keep referrers informed with status updates. They'll know their patient is being looked after without chasing your office.

See it in action

Clean, intuitive interface

Stream dashboard showing workload overview, pending triages, and unread documents

Dashboard overview

See your workload at a glance

Stream triage list showing pending referrals with patient details and due dates

Triage queue

Review and triage referrals efficiently

Stream appointments list showing scheduled appointments with due dates and status

Appointment requests

Track and manage appointment requests with clear due dates

Stream form builder interface for creating patient web forms

Form builder

Create custom patient forms with drag-and-drop ease

Stream workflow builder for creating automated workflows

Workflow automation

Automate notifications and tasks with customizable workflows

Stream triage options configuration screen

Triage configuration

Configure triage options to match your clinical workflow

Simple pricing

From $69/month per doctor

Volume discounts for larger practices. Unlimited admin users always free.

$99

1 doctor

$79

2-5 doctors

$69

6+ doctors

2-month free trial. Pay by card or direct debit.

FAQ

Common questions

Stream accepts documents through multiple channels: dedicated fax numbers, email forwarding, direct uploads through the web interface, and API webhooks for integration with existing systems. All incoming documents are automatically processed and queued for AI classification.

Our AI reads and analyses each document to identify key information: document type (referral, results, correspondence), patient details, referring doctor information, and clinical urgency markers. This information is extracted automatically and presented for review, dramatically reducing manual data entry.

Absolutely. Stream is built to comply with Australian Privacy Principles (APP) and healthcare data standards. All data is encrypted in transit and at rest, stored on Australian servers, and access is controlled through role-based permissions. We maintain comprehensive audit logs for compliance requirements.

Yes! We offer a 2-month free trial so you can experience the full platform with your practice. A credit card is required to start the trial but you won't be charged until the trial period ends. Cancel anytime during the trial at no cost.

Stream is designed specifically for document and referral management—it complements your existing practice management software rather than replacing it. While PMS handles billing, scheduling, and clinical notes, Stream focuses on the critical workflow of receiving, triaging, and tracking referrals so nothing falls through the cracks.

All plans include email and phone support during business hours, online documentation and video tutorials, and assisted onboarding to get your team up and running. We're a small team that genuinely cares about your success—you'll always talk to someone who knows the product inside out.

Ready to streamline your referrals?

Start your 2-month free trial today. No commitment required.