Less admin. More patients. Zero lost referrals.
AI-powered document processing. Clinician triage from any device. Automatic patient and referrer updates. No referral falls through the cracks.
Privacy Compliant
Built to Australian Privacy Principles standards with encrypted data.
100% Australian
Built in Australia for Australian practices. All data hosted locally.
Built by Clinicians
Designed by physicians and practice staff who understand your workflow.
2-Month Free Trial
Try the full platform risk-free. Pay by card or direct debit.
Reduce admin time
Streamlined referrals
Our referral management system allows you and your staff to get back to what you do best - looking after your patients.
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Patient focused
- Keep your patients informed about their referral, reducing inbound phone calls to chase its progress.
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Enhanced referrer relationships
- Your referrers know you've got the referral, and can trust that it is being attended to.
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Reduces clinical risk
- All your referrals are tracked throughout the referral process, so you can ensure everyone is seen in a clinically appropriate timeframe.
How it works
From document to appointment
Stream automates your referral workflow with intelligent document processing and configurable triggers that keep everyone informed.
Receive & Classify
Documents arrive via fax, email, or upload. AI reads, classifies, and extracts patient data automatically.
- Multi-channel intake (fax, email, upload)
- AI-powered document classification
- Automatic patient matching
- Document flags trigger workflows
Triage & Route
Clinicians review and triage from any device. Configurable options trigger specific actions and tasks.
- Mobile-friendly triage interface
- Configurable triage options
- Auto-create tasks from triage decisions
- Triggered workflow automations
Book & Communicate
Staff manage appointments and tasks. Patients complete forms online. Everyone stays informed.
- Appointment tracking with due dates
- Online patient forms & consent
- Automatic SMS to patients
- Referrer status updates
Built-in Task Management
Stream includes a complete task management system. Triage decisions and document flags can automatically create tasks for your team, ensuring nothing falls through the cracks. Track overdue items, assign to staff, and maintain full visibility of your practice's workload.
Everything you need
Built for specialist practices
Reduce admin burden, eliminate lost referrals, and keep patients and referrers informed at every step.
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AI Document Processing
- Our AI reads incoming documents, extracts patient details, identifies document type, and matches to existing records automatically.
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Multi-Channel Intake
- Receive documents via dedicated fax numbers, email forwarding, or manual upload. All common formats accepted.
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Configurable Triage
- Define your own triage categories with timeframes. Each option can trigger specific workflows and automatic task creation.
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Task Management
- Built-in task system tracks work across your practice. Tasks auto-create from triage decisions, document flags, and workflow triggers.
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Mobile Friendly
- Clinicians can review documents and triage referrals from any device. Push notifications alert them to new items.
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Appointment Tracking
- Clear due dates for every referral. Staff see exactly when appointments need to be booked to meet clinical timeframes.
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Online Patient Forms
- Create custom registration forms, medical history questionnaires, policies, and consent forms. Patients complete and sign electronically before their appointment.
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Patient SMS
- Automatic SMS notifications keep patients informed about their referral status, reducing inbound phone calls.
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Referrer Updates
- Keep referrers informed with status updates. They'll know their patient is being looked after without chasing your office.
See it in action
Clean, intuitive interface
Dashboard overview
See your workload at a glance
Triage queue
Review and triage referrals efficiently
Appointment requests
Track and manage appointment requests with clear due dates
Form builder
Create custom patient forms with drag-and-drop ease
Workflow automation
Automate notifications and tasks with customizable workflows
Triage configuration
Configure triage options to match your clinical workflow
Simple pricing
From $69/month per doctor
Volume discounts for larger practices. Unlimited admin users always free.
$99
1 doctor
$79
2-5 doctors
$69
6+ doctors
2-month free trial. Pay by card or direct debit.
FAQ
Common questions
Stream accepts documents through multiple channels: dedicated fax numbers, email forwarding, direct uploads through the web interface, and API webhooks for integration with existing systems. All incoming documents are automatically processed and queued for AI classification.
Our AI reads and analyses each document to identify key information: document type (referral, results, correspondence), patient details, referring doctor information, and clinical urgency markers. This information is extracted automatically and presented for review, dramatically reducing manual data entry.
Absolutely. Stream is built to comply with Australian Privacy Principles (APP) and healthcare data standards. All data is encrypted in transit and at rest, stored on Australian servers, and access is controlled through role-based permissions. We maintain comprehensive audit logs for compliance requirements.
Yes! We offer a 2-month free trial so you can experience the full platform with your practice. A credit card is required to start the trial but you won't be charged until the trial period ends. Cancel anytime during the trial at no cost.
Stream is designed specifically for document and referral management—it complements your existing practice management software rather than replacing it. While PMS handles billing, scheduling, and clinical notes, Stream focuses on the critical workflow of receiving, triaging, and tracking referrals so nothing falls through the cracks.
All plans include email and phone support during business hours, online documentation and video tutorials, and assisted onboarding to get your team up and running. We're a small team that genuinely cares about your success—you'll always talk to someone who knows the product inside out.
Ready to streamline your referrals?
Start your 2-month free trial today. No commitment required.